Automate to Collect patient balances

Out of sight, out of mind. Applied to healthcare, this age-old saying is not only true, but also incredibly problematic for physician practices. All too frequently we hear from physicians the same story of providing care up-front, and subsequently facing a growing stack of un-paid deductibles, ultimately hurting the bottom line. No one is immune to this – not general practitioners, specialists, psychologists, nor dentists.

With the trend of increasing deductibles, there is only going to be more to collect. For 2014, the internal revenue service has defined high-deductible as $1250 for an individual and $2500 for a family. On top of that, maximum out-of-pocket expenditures are estimated at $6350 for individuals and $12,700 for families. That’s no small change; that’s real money when factoring in the number of patients you see.

Some practices may have an initial reaction of fear or a sense of alarm from these numbers however, these statistics should be the impetus to be proactive and put the right series of steps and technologies into place. Those steps include implementing a hybrid workflow model that starts with using an established eligibility checking system to identify a patient’s expected out-of-pocket costs prior to an appointment will significantly lessen the follow-up collections that are needed. However, when you do need to collect, make sure you are doing it smartly by leveraging the second piece of a hybrid workflow solution, an automated collection system to significantly increase the odds that you will collect more, and also collect it faster.

Recent highlights from the Pew Research Internet Project state that as of January 2014, 58% of adult Americans have a smartphone.  Doesn’t it make sense then that you should have an automated system that includes texting alerts instead of sending outdated hard copy letters? By replacing traditional collection methods with an automated technology platform that smartly uses decision rules to push out text and secure e-mail, and logs a record of all the activity, you can count your profits instead of counting the number of uncollected deductibles.

Well done is better than well said! Here at ClinicSpectrum, We do both!

A Complete Guide of our Technically Sound Product : CredentialingSpectrum

A complete credentialing profile module for:

• Management of Credentialing and Re-credentialing activities and reminders
• Complete Cloud based Documents Management for Credentialing Documents
• Reminders on Expiration of various credentials such as CDS, DEA, License, CAQH, Board Certification, Mal Practice , Hospital Privileges
• Facility Credentialing Management
• Insurance Participation Agreements and/or Contract Management
• Auto-fax, Auto-email and Secure Messaging Capability
• Extensive Report and/or analytics Module

Sagar Shah

ClinicSpectrum Hybrid Workflow Model Helps Billing Companies Reduce Costs up to 30 Percent

With ICD-10 deadline looming, ClinicSpectrum to attend HBMA with profitable solutions for billing companies

UNION, N.J., April 03, 2014 (HBMA Booth #201) – ClinicSpectrum, healthcare services leaders providing  hybrid workflow solutions consisting of both an innovative software suite and back-office operations, are announcing their  solutions for enabling billing companies to maximize profitability as the ICD-10 transition deadline takes effect on October 1. ClinicSpectrum will showcase their automated billing and credentialing solutions at  the Healthcare Billing and Management Association(HBMA) Spring Educational Executive Symposium, April 7th – April 9th, 2014 in Naples, Fla.

“As a result of the ICD-10 conversion, providers will have increased denials and cash flow issues, while billing companies will subsequently also suffer from these problems as an extension of their work for providers,” said Vishal Gandhi, chief executive officer, ClinicSpectrum. “The hybrid workflow solutions available exclusively from ClinicSpectrum provide a team of back-office experts who will come in prepared to ‘save the day’ and resolve denials issues and cash flow problems.”

ClinicSpectrum’s knowledgeable administrative team and technology solutions are proven to reduce operational costs—up to 30 percent—and create a Collaborative Accountable Care model for billing companies, according to Gandhi.

Next step: Automation

Available technology in today’s healthcare space adds to the burden of billing companies because most solutions are not easy to use. ClinicSpectrum’s automated solutions solve such problems.

ClinicSpectrum’s back office team and automated solutions can together streamline claims entry, payment posting, accounts receivable follow up, denials management and credentialing, as well as data migration, custom interface and dashboard reporting.

Technology platforms for efficiency, uniformity and connectivity enabling automation and seamless operability offered by ClinicSpectrum include:

• AutoCollectSpectrum – Automating balance collection using a technology platform, seamless messaging, decision support and rules for effective processing
• CredentialingSpectrum – A complete credentialing profile module for management of credentialing and re-credentialing activities with complete cloud-based documents, management of credentialing documents, reminders on expiration of various credentials such as CDS, DEA, License, CAQH, Board Certification, Mal Practice, and Hospital Privileges as well as Auto-fax, Auto-email and Secure Messaging. The technology helps companies manage Insurance Participation Agreements or its Contract.

Additionally, ClinicSpectrum’s accounts receivable follow-up service is designed to increase revenue collection for physician offices. The process begins after the doctor’s biller creates and sends Health Insurance Claims (electronic/ paper claims or manual HCFA forms) to various insurance companies.

“With increased medical record requests, daily denials and lower reimbursements, a billing company’s staff responsibilities may require extensive efforts to keep up with existing business,” continued Gandhi. “We know billing teams know their processes in and out. We’re here to do the work and the heavy lifting and lesson their burden.”

About ClinicSpectrum

ClinicSpectrum is a healthcare services company providing outsourcing/back-office and technology solutions for 17+ medical billing companies, 600+ medical groups/healthcare facilities including hospitals, and hospital medical records departments.

The company is promoted by technical experts from diversified industries. In a span of 12 years, ClinicSpectrum has been able to transform several billing companies and healthcare facilities nationwide with unprecedented efficiency. The company’s strategy is to build productivity through the use of technology, highly trained personnel who deliver results in a timely fashion, and customized consulting services. ClinicSpectrum has created a solution for all the problems in running a medical billing company and medical practice resulting in better clinical records, revenue cycle, and administrative task management. For more information, e-mail Vishal@Clinicspectrum.com or visit www.ClinicSpectrum.com.

# # #

For media inquiries, contact:

Kate Traynor, KNB Communications for ClinicSpectrum

203-504-8230 x117

ktraynor@knbpr.com

Sagar Shah

ClinicSpectrum Introduces AutoCollectSpectrum at HIMSS14, Aiding Practices with Deductible Collection under the ACA

Company’s unique portfolio of solutions enable physician offices to maximize profitability and productivity

ORLANDO, Fla., Feb. 24, 2014 /PRNewswire/ — (HIMSS Booth #8244) – ClinicSpectrum, leaders in hybrid workflow solutions consisting of both an innovative software suite and back-office operations, today announced the introduction of its latest offering, AutoCollectSpectrum. The patent-pending solution is designed specifically to assist physician practices with the growing amount of deductible collection that will be necessary with the huge influx of eligible patients under the Affordable Care Act (ACA). AutoCollectSpectrum is being unveiled at the Healthcare Information and Management Systems Society (HIMSS) annual conference & exhibition in Orlando, Fla., February 24-27, and is expected to be widely available to physician offices in March.

“Our goal is to support physicians and their practices by enabling them to focus on medicine and maximize profitability while ClinicSpectrum’s solutions automate their billing and collection processes,” explained Vishal Gandhi, chief executive officer, ClinicSpectrum. “With AutoCollectSpectrum, we can readily help practices benefit from the changes brought on from healthcare reform.”

AutoCollectSpectrum is an automated program to expedite the collection of deductibles and other balances owed. The patent-pending and proprietary collection method uses automated secure text, patient portals and other messaging channels in place of traditional phone calls, and hard copy, mailed letters. By eliminating the representative involvement and automating the process, physicians reduce the cost and time involved with retrieving payments.

Other products in the ClinicSpectrum portfolio that also help enhance efficiency and maximize revenue include EligibilitySpectrum, as well as the patent-pending ProductivitySpectrum, InvoiceSpectrum and CredentiallySpectrum.

EligibilitySpectrum – With the enormous influx of patient deductibles in the health insurance market place, EligibilitySpectrum enables practices to readily manage the complete eligibility of all patients by combining software and back-office operations resources. The options include using a real-time connection with a clearing house, insurance companies’ websites, or live calls conducted by ClinicSpectrum’s eligibility team. This product interfaces via an API with any EHR / scheduling system.

ProductivitySpectrum – Focused on benchmarking on various tasks and instilling self-accountability through daily reporting, this product calculates employee desk time and reduces ideal time or non-productive time. It provides comparative analysis with respect to industry and / or office benchmarks, and expected weekly or monthly productivity.

InvoiceSpectrum – By using a unique payment and invoice processing rule setup for auto-fax, auto-email, auto-credit card processing and auto-paper statement processing, practices will benefit from saving time on template creation, follow-up and more. Additionally the product provides monthly forecast management, receivable management and sales force productivity examination for better cost/profit analysis.

CredentialingSpectrum – CredentialingSpectrum is an automated tool for the credentialing of providers’ profiles and insurance participation, as well as for contract management. It allows users to import CAQH summaries for faster data entry of a provider’s profile, and also auto populates participation application forms from most insurances. It also has a built in document management, task management, milestone management, and reminder functionality for expiration of various documents and credentials, as well as communication templates and messaging solutions for automated calls, secure email, secure text and fax. For more information about ClinicSpectrum or any of their physician practice products, please visitwww.ClinicSpectrum.com.

About ClinicSpectrum
ClinicSpectrum is a healthcare services company providing outsourcing/back-office and technology solutions for 17+ medical billing companies, 600+ medical groups/healthcare facilities including hospitals, and hospital medical records departments.

The company is promoted by technical experts from diversified industries. In a span of 12 years, ClinicSpectrum has been able to transform several billing companies and healthcare facilities nationwide with unprecedented efficiency. The company’s strategy is to build productivity through the use of technology, highly trained personnel who deliver results in a timely fashion, and customized consulting services. ClinicSpectrum has created a solution for all the problems in running a medical billing company and medical practice resulting in better clinical records, revenue cycle, and administrative task management. For more information, e-mail Vishal@Clinicspectrum.com or visit www.ClinicSpectrum.com.

For media inquiries, contact:
Kate Ottavio, KNB Communications for ClinicSpectrum
203-504-8230 x135
kottavio@knbpr.com
Sagar Shah

ClinicSpectrum Introduces AutoCollectSpectrum at HIMSS14, Aiding Practices with Deductible Collection under the ACA

ORLANDO, Fla., Feb. 24, 2014 /PRNewswire/ — (HIMSS Booth #8244) – ClinicSpectrum, leaders in hybrid workflow solutions consisting of both an innovative software suite and back-office operations, today announced the introduction of its latest offering, AutoCollectSpectrum. The patent-pending solution is designed specifically to assist physician practices with the growing amount of deductible collection that will be necessary with the huge influx of eligible patients under the Affordable Care Act (ACA). AutoCollectSpectrum is being unveiled at the Healthcare Information and Management Systems Society (HIMSS) annual conference & exhibition in Orlando, Fla., February 24-27, and is expected to be widely available to physician offices in March.

“Our goal is to support physicians and their practices by enabling them to focus on medicine and maximize profitability while ClinicSpectrum’s solutions automate their billing and collection processes,” explained Vishal Gandhi, chief executive officer, ClinicSpectrum. “With AutoCollectSpectrum, we can readily help practices benefit from the changes brought on from healthcare reform.”

AutoCollectSpectrum is an automated program to expedite the collection of deductibles and other balances owed. The patent-pending and proprietary collection method uses automated secure text, patient portals and other messaging channels in place of traditional phone calls, and hard copy, mailed letters. By eliminating the representative involvement and automating the process, physicians reduce the cost and time involved with retrieving payments.

Other products in the ClinicSpectrum portfolio that also help enhance efficiency and maximize revenue include EligibilitySpectrum, as well as the patent-pending ProductivitySpectrum, InvoiceSpectrum and CredentiallySpectrum.

EligibilitySpectrum – With the enormous influx of patient deductibles in the health insurance market place, EligibilitySpectrum enables practices to readily manage the complete eligibility of all patients by combining software and back-office operations resources. The options include using a real-time connection with a clearing house, insurance companies’ websites, or live calls conducted by ClinicSpectrum’s eligibility team. This product interfaces via an API with any EHR / scheduling system.

ProductivitySpectrum – Focused on benchmarking on various tasks and instilling self-accountability through daily reporting, this product calculates employee desk time and reduces ideal time or non-productive time. It provides comparative analysis with respect to industry and / or office benchmarks, and expected weekly or monthly productivity.

InvoiceSpectrum – By using a unique payment and invoice processing rule setup for auto-fax, auto-email, auto-credit card processing and auto-paper statement processing, practices will benefit from saving time on template creation, follow-up and more. Additionally the product provides monthly forecast management, receivable management and sales force productivity examination for better cost/profit analysis.

CredentialingSpectrum – CredentialingSpectrum is an automated tool for the credentialing of providers’ profiles and insurance participation, as well as for contract management. It allows users to import CAQH summaries for faster data entry of a provider’s profile, and also auto populates participation application forms from most insurances. It also has a built in document management, task management, milestone management, and reminder functionality for expiration of various documents and credentials, as well as communication templates and messaging solutions for automated calls, secure email, secure text and fax. For more information about ClinicSpectrum or any of their physician practice products, please visitwww.ClinicSpectrum.com.

About ClinicSpectrum
ClinicSpectrum is a healthcare services company providing outsourcing/back-office and technology solutions for 17+ medical billing companies, 600+ medical groups/healthcare facilities including hospitals, and hospital medical records departments.

The company is promoted by technical experts from diversified industries. In a span of 12 years, ClinicSpectrum has been able to transform several billing companies and healthcare facilities nationwide with unprecedented efficiency. The company’s strategy is to build productivity through the use of technology, highly trained personnel who deliver results in a timely fashion, and customized consulting services. ClinicSpectrum has created a solution for all the problems in running a medical billing company and medical practice resulting in better clinical records, revenue cycle, and administrative task management. For more information, e-mail Vishal@Clinicspectrum.com or visit www.ClinicSpectrum.com.

For media inquiries, contact:
Kate Ottavio, KNB Communications for ClinicSpectrum
203-504-8230 x135
kottavio@knbpr.com

SOURCE ClinicSpectrum

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